Tips from the Trenches

Author:
Edition:
Binding: Paperback
ISBN: 0979695228
Publisher: PSVillage Press

Tips from the Trenches: The Collective Wisdom of Over 100 Professional Services Leaders

If you're looking for guidance on building and managing a Technology Professional Services Organization, you'll find 165 great tips in this book from folks who've been there and know first hand the trials and tribulations of running a services organization.
Be prepared to handle class management, class organization, logistics, motivation, gender issues and any other challenge you may encounter. Contains 83 light-hearted essays that feature the following elements: obstacles, solutions, tips, trench truths and narratives. 264 pages. Made in the USA.
Inside this book you'll find real-life experiences and "lessons learned" that will help you create and run a first-class services organization. Whether you're with a startup with just a few Consultants or with a Fortune 500 company with a sizable services organization, the gems provided in this book will give you insight into a range of topics, from setting up your Services strategy and charter; to Services marketing and selling; to business operations, organizational design, services

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