ITIL Lifecycle Suite 2011 Edition

Author: Cabinet Office
Edition:
Binding: Paperback
ISBN: 0113313233
Publisher: The Stationery Office

ITIL Lifecycle Suite 2011 Edition (5 volume set)

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness.
author ogc author stationery office format paperback language english publication year 29 07 2011 subject social sciences subject 2 library information science itil lifecycle suite 2011 edition itil service strategy 2011 itil service design 2011 itil service transition 2011 itil service operation 2011 itil continual service improvement 2011 cabinet office title 9780113313235 itil lifecycle suite 2011 edition itil service strategy 2011 it isbn 10 0113313233 isbn 13 9780113313235 author cabinet of
ITIL is based upon a lifecycle approach and the core guidance consists of five publications: ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement. Each of the five publications represents a stage in the ITIL service lifecycle. With each stage influencing and relying upon the others, the lifecycle moves cyclically from service strategy (where the business requirements are set) to the design, transition, operation and continual improvement of IT services. The lifecycle is driven by business needs and requirements and has a continual feedback system built into every stage to

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